Returns & Exchanges

We want you and your little one to love your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure shoes show no signs of outdoor wear to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Drop Off Package

  Affix the label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Refund

  After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.